Customer Support
Having a problem with the UCLICKGames.com? Do you have a question about one of the online or download games? Do you have a helpful suggestion that you would like us to consider? If so, please contact Customer Support support@uclick.com and we will get back to you with an answer.
What are Downloadable Games?
How do I purchase a downloadable game?
What do I do if I receive an error message while installing the license?
How do I reinstall the game I have purchased?
Why do I need to be connected to the Internet to purchase the game?
Is the purchase process secure?
What are downloadable games?
UCLICKGames Downloadable Games are games that are downloaded to your computer and are available for you to play for free during a trial period. Once the trial period has expired, you'll need to purchase the game in order to continue playing it.
How do I purchase a downloadable game?
To purchase one of our downloadable games, please do the following:
1. If you've not already downloaded the game onto your computer, visit download games page and download the game you're interested in.
2. Open the game and click on "Purchase."
3. Enter the requested information.
What do I do if I receive an error message while installing the license?
Please delete this game from your system and return to the games downloads page to download this game again. After reinstalling the game, please click the "Renew your License" link to gain access to the game you've purchased. If you're still receiving an error message when you try to renew your license to this game after reinstalling it, please fill out this form.
How do I reinstall the game I have purchased?
Our game delivery technology is provided by our partner TryMedia. Please go to the Customer Support Center for assistance with purchasing or activation.
Why do I need to be connected to the Internet to purchase the game?
In order to purchase the full version of the game, the game itself needs to connect to our servers so we can proceed with the purchase process and license the game for your computer.
Is the purchase process secure?
We take the issue of security very seriously. Every time you send us your credit card number and your billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted.
Having a problem with the UCLICKGames.com? Do you have a question about one of the online or download games? Do you have a helpful suggestion that you would like us to consider? If so, please contact Customer Support support@uclick.com and we will get back to you with an answer.
What are Downloadable Games?
How do I purchase a downloadable game?
What do I do if I receive an error message while installing the license?
How do I reinstall the game I have purchased?
Why do I need to be connected to the Internet to purchase the game?
Is the purchase process secure?
What are downloadable games?
UCLICKGames Downloadable Games are games that are downloaded to your computer and are available for you to play for free during a trial period. Once the trial period has expired, you'll need to purchase the game in order to continue playing it.
How do I purchase a downloadable game?
To purchase one of our downloadable games, please do the following:
1. If you've not already downloaded the game onto your computer, visit download games page and download the game you're interested in.
2. Open the game and click on "Purchase."
3. Enter the requested information.
What do I do if I receive an error message while installing the license?
Please delete this game from your system and return to the games downloads page to download this game again. After reinstalling the game, please click the "Renew your License" link to gain access to the game you've purchased. If you're still receiving an error message when you try to renew your license to this game after reinstalling it, please fill out this form.
How do I reinstall the game I have purchased?
Our game delivery technology is provided by our partner TryMedia. Please go to the Customer Support Center for assistance with purchasing or activation.
Why do I need to be connected to the Internet to purchase the game?
In order to purchase the full version of the game, the game itself needs to connect to our servers so we can proceed with the purchase process and license the game for your computer.
Is the purchase process secure?
We take the issue of security very seriously. Every time you send us your credit card number and your billing and shipping information, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted.
